The Centre on Monday directed state governments to implement Bureau of Indian Normal (BIS) certification on shopper merchandise whereas stressing the usage of digital know-how to guard shopper rights and cut back pending circumstances in shopper courts.
After inaugurating a day-long workshop on “Client Safety within the northern states” held in Chandigarh, Client Affairs Secretary Rohit Kumar Singh emphasised the position of know-how in strengthening the buyer safety ecosystem and the significance of infrastructure and human sources in shopper commissions.
The Secretary stated, “State heads ought to be certain that BIS Certification is enforced on required merchandise for shopper security,” an official assertion stated.
He additionally mentioned the time dissemination venture by Indian Area Analysis Organisation (ISRO) to scale back India’s reliance on Western international locations for time accuracy.
Nidhi Khare, Extra Secretary within the Client Affairs Ministry, harassed the usage of digital know-how to guard shopper rights, cut back the pendency of circumstances in shopper commissions, and the significance of shifting in the direction of obligatory e-filing.
She highlighted the work of the ministry on deceptive ads, endorsement pointers, e-commerce platforms, and direct promoting pointers, and urged shoppers to be cautious of deceptive advertisements on all platforms.
She additionally made shoppers conscious of playing video games, merchandise with out BIS Certification, and influencers selling merchandise, the assertion added.
Senior officers from Haryana, Punjab, Chandigarh, Uttarakhand, Himachal Pradesh, Jammu & Kashmir, and Ladakh governments attended the workshop.
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